Operations Intelligence for mid-market businesses
Your operational data lives in systems that do not talk to each other. BessWave sits above them, so anyone on your team can ask a question in plain English and get a sourced answer in seconds.
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BessWave adapts to whatever systems you run. Industry is not the point.
These six are examples, each a question from a workspace connected to a different set of systems.
Where are we most exposed right now: devices out of warranty, not checking into device management, and with open tickets?
387 devices match all three risk criteria. Four carry critical-priority tickets, so start there.
Which depots had our vans sitting idle the most last month?
Richmond, VA led all depots last month with 580.83 idle hours, ahead of five other depots.
Which late shipments last month were caused by a machine being down rather than by a supplier?
23 of 61 late orders trace to downtime on Line 3. The rest are supplier delays on two part numbers.
Which active jobs are behind schedule and still have change orders we have not billed?
Seven jobs are behind with $412,000 in unbilled change orders. Three are with the same general contractor.
Which customers had a technician come back out within 30 days, and what did those return visits cost us?
34 callbacks across 29 customers, 118 unbilled labor hours. Two technicians account for a third of them.
Which of our top customers ordered something we were out of stock on last month?
19 of our top 50 customers hit a stockout. Eleven of those orders were for the same four SKUs.
Every question traceable to source.
Your systems will be different. The question is still asked in plain English, and the answer is still sourced.
Export CSVs from several of your systems and bring them into BessWave together, then ask questions in plain English. The power is a single question that reaches across all of them at once, the kind no one system can answer alone. No connector to wait for, and no IT ticket. When you are ready to keep the answers current, BessWave connects to the systems you already run.
No dashboards to build. No reports to wait for. No IT ticket. If you can ask a question, you can use BessWave.
See the exact records behind every answer. No black box, and nothing to take on faith.
Isolated by design, and never used to train models. Your operational data is yours alone.
Connects to the tools you already run, refreshed on a schedule you set, so answers reflect your operation.